Production-ready controls
for regulated industries
Deploy Recall Racoon inside your VPC, behind your firewall, with your compliance framework. We don't see your data. We don't train on your data. We can't.
Certifications &
attestations
We separate aspirational roadmap from shipped reality. Live items are available today. In Progress items have public timelines.
SOC 2 Type II
Audit-ready controls for security, availability, and confidentiality. Target: Q3 2026.
GDPR / CCPA
Data residency controls, right-to-erasure workflows, and DPA on request.
ISO 27001
Information security management certification. Target: Q4 2026.
HIPAA BAA
Business Associate Agreement available for healthcare deployments on Enterprise Private.
Need a custom deployment?
Forward-deployed engineers, custom integrations, dedicated support channels, and bespoke SLA terms. We work with your procurement team, not around them.
Four ways to
run Recall Racoon
Choose the model that matches your security posture, compliance requirements, and operational capacity.
Cloud Managed
Fully hosted multi-tenant with namespace isolation. We operate the Control Plane and Data Plane. Fastest time to value.
- Managed infrastructure
- Auto-scaling
- Automatic updates
- 99.9% SLA (Business)
Private VPC
Dedicated Control Plane + Data Plane deployed in your AWS/GCP/Azure VPC. You control network, we manage operations.
- Your VPC, your network
- Dedicated resources
- VPC peering / PrivateLink
- Custom security groups
On-Premise
Single binary or container deployment on your Kubernetes or VMs. SQLite or Postgres backend. Full data sovereignty.
- Your hardware, your data
- Air-gapped capable
- License-key activation
- 30-day grace window
Air-Gapped
Completely network-isolated deployment. License-key validation with 30-day grace. No outbound calls ever.
- Zero network egress
- Offline license validation
- USB/air-gapped updates
- FIPS 140-2 ready
What's included
at Enterprise tier
SSO (SAML 2.0 / OIDC) with automatic provisioning
RBAC with custom roles and namespace-scoped permissions
Full audit log (1 year retention, immutable, queryable)
Custom embedding models and rerankers
Dedicated support channel (Slack + email)
4-hour critical issue response (Business/Enterprise)
Forward-deployed engineer option
Custom SLA terms and penalty clauses
Procurement-friendly billing (PO, net-30, annual)
Security questionnaire completion (SIG, CAIQ, custom)
DPA, BAA, and custom contract riders
Migration assistance from existing memory systems